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Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Izinketho Zokukhokha

Q1: Yiziphi izindlela zokukhokha ozamukelayo?

A1: Samukela izinhlobonhlobo zezindlela zokukhokha, ezihlanganisa amakhadi esikweletu/edebhithi nezinkundla zokukhokha ezidumile ze-inthanethi njenge-PayPal, i-Apple Pay, ne-Google Pay. Inqubo yethu yokukhokha ivikelekile futhi kulula ukuyisebenzisa.

Q2: Yimiphi imigomo yokukhokha oyamukelayo?

A2: Imigomo yethu yokukhokha ingu-30% njengediphozi nge-T/T kanye nebhalansi engu-70% ekhokhwa ngekhophi yerisidi ye-B/L.

Isikhathi sokuphendula

Q1: Ngingalindela ngokushesha kangakanani impendulo emibuzweni yami?

A1: Ithimba lethu labadayisi ngokuvamile liphendula ama-imeyili phakathi kwamahora angu-2-4, nesikhathi sokuphendula esiphezulu samahora angu-12.

Ikhwalithi yokulawula

Q1: Uqinisekisa kanjani ikhwalithi yemikhiqizo yakho?
I-A1: Imboni yethu iqinisekiswe nge-ISO9001 kanye ne-BRGS, iqinisekisa umnyango wethu wokulawula ikhwalithi kanye nezinqubo eziqinile. Lokhu kuqinisekisa ukuhlolwa okuphelele kwemikhiqizo yethu kuzo zonke izigaba zokukhiqiza, kugcina izinga lekhwalithi ephezulu elingaguquki.

Q2: Ingabe imikhiqizo yakho ihlolwe ukuphepha nokuhambisana?
A2: Impela. Imikhiqizo yethu ingeyenkampani yangaphandle egunyazwe izinhlangano ezifana ne-LFGB, FDA, DGCCRF, nezinye. Lokhu kuqinisekisa ukuthi imikhiqizo yethu ihlangabezana nezindinganiso eziqinile zokuphepha nokuhambisana.

Amasevisi Okwenza ngokwezifiso

Q1: Ngingakwazi ukucela imikhiqizo yangokwezifiso noma amasevisi?
A1: Yebo, sinikeza uhla lwezinketho zokwenza ngokwezifiso, okuhlanganisa imiklamo yomuntu siqu, amalogo, nokupakishwa.

Izicelo Zesampula

Q1: Ngingakwazi ukucela isampula ngaphambi kokufaka i-oda?
A1: Yebo, ungacela isampula ukuze uhlole ikhwalithi nokufaneleka komkhiqizo.

Inani Elincane Le-oda (MOQ)

Q1: Iyini i-MOQ yakho?
I-A1: Imvamisa, i-MOQ yethu izingcezu eziyi-1,000. Kodwa inani eliphansi le-oda lakho lesilingo nalo liyamukelwa. Vele usitshele ubuningi bakho ukuthi sizobuyela kuwe ngemininingwane.